Terms of service

Last updated: 12 January 2026

Welcome to On Tour Industries. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before purchasing or using our site.

1. Overview

This website is operated by On Tour Industries. Throughout the site, “we”, “us”, and “our” refer to On Tour Industries.
We offer this website, including all information, tools, and services available from this site to you—the user—on the condition that you accept all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing from us, you engage in our “Service” and agree to these Terms of Service.

2. Online Store Terms

By using this site, you confirm that:

You are at least 18 years old; or
You have permission from a parent/guardian to use the site.

You must not use our products for any illegal or unauthorised purpose.
You must not transmit any worms, viruses, or harmful code.

Violation of these Terms may result in termination of your access to our Services.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, copy, sell, or exploit any portion of the Service without our written permission.

All personal information you provide is handled in accordance with our Privacy Policy.

4. Accuracy, Completeness & Timeliness of Information

We are not responsible for inaccurate, incomplete, or outdated information on the website.
The content is provided for general information only and should not be the sole basis for decision-making.

We may update or change content at any time without obligation to notify users.

5. Modifications to the Service & Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time.

We are not liable to you or any third party for changes, price adjustments, or interruptions of the Service.

6. Products & Availability

All products or services are subject to availability.

We may:

Limit quantities
Change product descriptions
Discontinue items
Restrict sales to certain regions or individuals

Colours and product images displayed on your screen may vary based on device settings.

7. Billing & Account Information

We reserve the right to refuse any order you place with us.

We may:

Limit or cancel quantities purchased
Contact you for verification if an order appears suspicious

You agree to provide current, complete, and accurate purchase and account information.

8. Shipping & Delivery

Shipping times are estimates and may vary due to external factors.
Once items leave our warehouse, delays caused by couriers are outside our control.

For full details, refer to our Shipping Policy.

9. Returns & Refunds

Our Return & Refund Policy applies to all purchases.
Please review it before completing your order.

10. Optional Tools & Third-Party Services

We may provide access to third-party tools or integrate with services such as:

Shopify
Payment processors
Analytics providers
Shipping partners

We are not responsible for third-party content or issues.

Your use of third-party tools is at your own risk.

11. User Comments, Reviews & Submissions

If you submit comments, reviews, or content, you grant us permission to:

Edit, copy, publish, distribute, and use such content
Use your submissions without compensation

You agree not to submit anything:

Unlawful
Harmful
Infringing on intellectual property
False or misleading

We may remove content that violates these rules.

12. Personal Information

Your submission of personal information is governed by our Privacy Policy.

13. Errors, Inaccuracies & Omissions

Occasionally, product descriptions, pricing, promotions, availability, or shipping times may contain inaccuracies.
We reserve the right to correct these at any time without prior notice.

14. Prohibited Uses

You are prohibited from using the site for:

Illegal purposes
Violating laws or regulations
Harming others
Uploading viruses or malicious code
Collecting other users’ personal information
Interfering with security features

Violation may result in termination of Service.

15. Disclaimer of Warranties & Limitation of Liability

We do not guarantee:

Continuous, error-free service
Precise accuracy of content
That the site will be secure or virus-free

To the fullest extent permitted by law, On Tour Industries is not liable for:

Any damages arising from the use of our site, products, or services
Any indirect, incidental, or consequential losses

You use this website at your own risk.

16. Indemnification

You agree to indemnify and hold On Tour Industries harmless from any claims or damages resulting from your breach of these Terms or violation of any laws.

17. Severability

If any part of these Terms is determined to be unlawful, it will still be enforceable to the fullest extent allowed, and the unenforceable portion will be considered removed.

18. Termination

These Terms remain in effect unless terminated by either you or us.

We may terminate your access if: